Need help?
Frequently Asked Questions
Order
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. It usually takes 1-3 business days to process and ship your order. The delivery time is 7-20 days, but most customers get their orders in 2 weeks.
We have a free 30 day return policy. For more information please read the complete Return & Refund Policy.
We provide free worldwide shipping on all orders. Please read more in our Shipping Policy.
We use various major carriers such as UPS, USPS, DHL, FedEx and more, as well as local courier partners. We will select the best carrier based on your location and best available warehouse. You can track your shipment using parcelapp, which can track packages from most of the available carriers.
PRODUCT
All our sabers feature multiple colors in one. You do not need to choose a saber with a specific color. Instead you can switch the colors on the fly with a button press.
Our store features several types lightsaber electronics: Baselit, Proffie and SN Pixel.
You can choose either 36" or 32" blade. This is a no cost choice and the blade is included.
Our hilts and blades are made from very tough materials. However, the neopixel blades are noticeably heavier than RGB blades and also feature LEDs and electronics inside. Hence, we recommend to limit them to medium dueling.
Our sabers come with multiple ignitions, blade effects and soundfonts. These features enable many unique modes in one saber.
SUPPORT
We offer a 30 day return policy since delivery. This way you have plenty of time to check the quality of the saber. If you are past 30 days return period and you sabers has manufacturer defects you will be protected by our 12 months warranty.
You can email us at support@pixel-sabers.com
Once your saber ships, you will receive an email with tracking information. We suggest you check the spam folder to make sure you do not miss our emails.
We accept all major credit cards as well as PayPal and Venmo. We also accept interest free installment payments via Shop Pay. Your product will be handled and shipped normally without a delay.